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If you’re not satisfied, return within 30 days for a full refund!
We want you to be fully satisfied with every item that you purchase from PetFancy.com. If you are not satisfied with an item that you have purchased, you may return the item within 30 days of delivery for a full refund of the purchase price, minus the shipping, handling or other additional charges.
The item must be returned in good condition, in original boxes, and with all paperwork, parts and accessories to ensure full credit. Please contact us before returning the item for return instructions.
Safe Shopping Guarantee
At PetFancy, our #1 priority is to make sure you have a secure, safe and satisfying experience. The Safe Shopping Guarantee: Your credit card transactions with us are 100% safe. Period.
Our secure server software (SSL) is the e-commerce industry standard and encrypts all payment information when you make a purchase. We've gone a step further and now utilize an Extended Validation SSL certificate to provide an improved level of authentication for securing our website. This means no one will ever gain access to your private information.
Credit Card Information
PetFancy will also never store your private credit card information.